I am a complete novice at any canoeing, kayaking or white water rafting activity. When i heard that we were in the hot dogs (micro rafts) and not the raft i did panic a little. However, the thorough training and support from the instructors really helped and gave me confidence not to panic. It was also reassuring that on the one occasion that someone did fall out of the raft, the instructors were there immediately to help both the person in the boat and the one in the water. It was just the right amount of instruction, rapids and fun. The hot chocolate was delicious! it was an excellent day out and i would recommend it to others. Thank you very much!
From the off, we had brilliant service and your staff are all very friendly. Luke and Haydn were great guides for the hot dogging (low level rafts), really enthusiastic and great fun. It helps a lot to see that the instructors enjoy the activity as much as you as a first-timer! In the lodge equally, we received great service from the off and have no complaints at all. We can’t wait to come back!
The facilities and equipment provided by Black Mountain are excellent and safety is a high priority with everyone being provided with buoyancy aids and safety helmets. Transport to and from the river was appreciated and very quick. The leaders of the activity were very friendly and seemed determined to make sure the Cubs had fun as well as learning the best way to make a raft using the equipment supplied. This was an excellent morning for the Cubs and they all enjoyed the activity, the next time we are in the area camping we will return to Black Mountain Activities for another day of fun and adventure. Many thanks to Ann and the rest of the staff.
A well enjoyed day by pupils who took part, (as well as staff). The instructors were friendly and delivered instructions at the correct level and pace for the children to understand. I will be using your company again in the future. Thanks.
All the team at Black Mountain Activities from Norma & Annette through the booking process to Luke & Dewi on the Paintballing couldn’t have made it feel like a more special day for Logan’s birthday. Thank you so very much. We will be back!
Fantastic day. Great value activity. Great service, equipment, friendly service.