Feedback Form

Feedback Questionnaire



First Contact (Booking)


Booking Procedure

Help & Advice Provided

Confirmation Details Given


Arrival at the Activity Centre


First impressions of the Centre

Greeting from Staff

Standard of Instruction

Enjoyment


Arrival at The Black Mountain Lodge

(only applicable if booked accommodation)


First Impressions of the Lodge

Greeting from Staff

Standard of the Room

Quantity / Quality of Food

Service Provided


Overall Enjoyment & Value for Money